We will accept returns within 30-days of purchase, and discourage over ordering because of a 25% Restocking Fee and the Return Service Freight cost for which the customer is responsible. Customers must call for a Return Authorization and Return Service shipping “Call Tag”. We will calculate the “Re-Stocking & Return Freight Call Tag” costs at time of the Return Authorization. Credit will be issued upon receipt of returned unopened product deemed resalable.
We DO NOT accept returns without prior authorization or after 30-days.
Products sold as “wholesale” are non-returnable.
Special Order items for WOODguard, SikaFlex or custom formulations are NOT Returnable. Payment must be made at point of sale and are deemed final.